No.: EOS-2022

 

Date: 【10/5/2022】

 

Dear Valued Customers,

 

Thank you very much for your support on our products and services.

 

To help you discern market changes and adapt to technology development and innovation, we would like to inform that the end of sale (EOS) date is 【10/5/2022】 After this date, we will not accept new orders or capacity expansion orders. We are sorry for any inconvenience this may cause and appreciate your understanding.

Table 1 describes the end of life milestones, definitions and dates for EOS products.

 

Milestone

Definition

Date

 

 

End of Sale Date

The last date to order the product from Ruijie. Ruijie will not accept new orders or capacity expansion orders after that. The product is not sold any longer after the date.

 

 

20/5/2022

 

 

End of Software Maintenance Date

The last date that Ruijie Engineers may release any firmware or provide bug fixes. After this date, Ruijie Engineers will no longer develop, maintain, or test the software of this product. 

 

 

20/5/2024

 

End of New Life Attachment Date

For products and software that are not covered by service contracts, this is the last date to order new service contracts. 

 

20/5/2023

 

 

End Of Life Contract Renewal Date

The last date to extend or renew a service contract for the product. Any service contract extension or renewal will not be accepted beyond the last date. 

 

 

20/5/2027

 

 

End of Life Date

The last date of product service period. After this date, all support services for the product will be unavailable. 

 

 

20/5/2028
 

Table 1: the milestones of the EOS Products

 

Table 2 shows the recommended replacement products we provide for you.

 

NO

EOS product

Replacement product

1

RG-IS2700-4GT4SFP-P

NA

Table 2: replacement products list

 

If you have any further questions, please don’t hesitate to contact Ruijie Service Support Center or local sales representatives. For more information about Ruijie Network end-of-life policies, please visit: https://www.ruijienetworks.com/support

 

Sincerely,

Ruijie Networks Co., Ltd.

【10/5/2022】